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Suggestion and Complaint Handling Policy
- Customer suggestions and complaints are received during official customer service hours via WhatsApp at +966 54 367 0600
- Email: info@baristaequipment.sa for 24/7 submission of suggestions and complaints.
- Suggestions are directly referred to the relevant departments for review and action.
- Customer complaints are addressed, followed up on, and solutions and assistance are provided within a maximum of 3 business days.
If you have any questions or inquiries, please feel free to contact us.